Media Outlet Lithuanian regional news portal „Miesto naujienos“ Date of first publication 07/03/2024 Date of Latest Change 10/10/2024

7. Disclosure of Editorial Contact Details

7.1. Social Media

The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.

Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?

Yes

What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?

The main social media account for public contacts through a messenger: https://www.facebook.com/miestunaujienuportalas/

Members of the public can contact and communicate by messages with the Miesto naujienos staff on all other social media accounts:
https://www.youtube.com/@miestonaujienos
https://www.linkedin.com/in/miesto-naujienos-4264b713a/
https://www.linkedin.com/company/14855019/
https://twitter.com/MNaujienos
https://www.tiktok.com/@miestonaujienos
https://www.facebook.com/alytausapsnaujienos/
https://www.facebook.com/kaunoapsnaujienos/
https://www.facebook.com/miestonaujienosvilniausapskritis/
https://www.facebook.com/panevezioapsnaujienos/
https://www.facebook.com/klaipedosapsnaujienos/
https://www.facebook.com/utenosapsnaujienos/
https://www.facebook.com/marijampolesapsnaujienos/
https://www.facebook.com/telsiuapsnaujienos/
https://www.facebook.com/tauragesapsnaujienos/
https://www.facebook.com/siauliuapsnaujienos/
https://www.facebook.com/kursenunaujienos/
https://www.facebook.com/kelmesnaujienos/
https://www.facebook.com/radviliskiomiestonaujienos/
https://www.facebook.com/raseiniumiestonaujienos/
https://www.facebook.com/tytuvenunaujienos/
https://www.facebook.com/kedainiurajononaujienos/
https://www.facebook.com/joniskiorajononaujienos/
https://www.facebook.com/lygiuotelaisva/

7.2. Newsroom Contact Details

The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.

Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?

Yes

Is the method for contacting that person or others at the Media Outlet clearly visible to the public?

Yes

In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?

The Lithuanian regional news portal „Miesto naujienos“ receives inquiries, concerns, feedback, complaints, etc. from the public. in a variety of ways: in writing (post, Facebook Messenger, email) and over the phone, and responds accordingly in a variety of ways. , usually in writing by e-mail.

Lithuanian regional news portal „Miesto naujienos“ responds to all complaints within 14 (fourteen) calendar days from the day of receiving the request. The responsibility for the content of the response rests with the chef editor.

7.3. Customer Service Contact Details

The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.

Does the Media Outlet have a department or a single person who is responsible for customer service?

Yes

What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?

The Lithuanian regional news portal „Miesto naujienos“ – Tilžės 26-14, Šiauliai, LT-78228, Lithuania, +370 614 34344, info@miestonaujienos.lt

All contact information is available at: https://miestonaujienos.lt/kontaktai/
Back to Transparency Report main page