The Media Outlet has been independently certified according to the JTI Programme and CWA 17493:2019.

Certified by

Association Sénégalaise de Normalisation

Date of certification

04/08/2024

Contact details

Avenue Bourguiba
4037 Dakar
Senegal

Sponsored by
fayiboul@gmail.com

Media Outlet PressAfrik Date of first publication 19/12/2023 Date of Latest Change 28/06/2024

7. Disclosure of Editorial Contact Details

7.1. Social Media

The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.

Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?

Yes

What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?

https://www.facebook.com/pressafrik
https://twitter.com/pressafrik
https://www.Youtube.com/@pressafriktvHD
https://www.tiktok.com/@pressafrik.tv

https://www.linkedin.com/company/pressafrik

7.2. Newsroom Contact Details

The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.

Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?

Yes

Is the method for contacting that person or others at the Media Outlet clearly visible to the public?

Yes

In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?

La communication avec le public se fait via téléphone, whatsapp, ou dans les différents réseaux sociaux par messages ou interpellations dans les commentaires qui sont pris en charge dans les délais après notification des différents administrateurs des comptes.

7.3. Customer Service Contact Details

The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.

Does the Media Outlet have a department or a single person who is responsible for customer service?

Yes

What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?

Copyright 2021. Tous droits réservés au Groupe PressTal et Services (GPS - SUARL).
Charte juridique du site www.pressafrik.com .
Siége: Dakar Jet d'eau X Av. Bourguiba Immeuble H app. n°7 N° Tel: 221 33 867 92 83/221 77 6376822 Commerciale: 770991495 redchef@pressafrik.com/pressafrik@pressafrik.com

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