Media Outlet Latvijas Radio Date of first publication 16/09/2024 Date of Latest Change 01/11/2024
7. Disclosure of Editorial Contact Details
7.1. Social Media
The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.
Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?
YesWhat are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?
Members of the public can contact and communicate by messages with the LR staff on all social media accounts of LR:
https://x.com/LatvijasRadio
https://x.com/LRZinas
https://x.com/LatvijasRadio1
https://x.com/LatvijasRadio2
https://x.com/Klasika_LR3
https://x.com/PieciLV
https://x.com/krustpunkta
https://x.com/muzikalabanka
https://x.com/Gimenes_Studija
https://x.com/LRLatgale
https://x.com/LatvijasRadio4
https://www.instagram.com/muzikalabanka
https://www.instagram.com/piecilv
https://www.instagram.com/latvijasradio
https://www.instagram.com/gimenesstudija
https://www.instagram.com/latvijas_radio_4
https://www.instagram.com/lrlatgale
https://www.instagram.com/5breinumi
https://www.instagram.com/ka_labak/
https://www.tiktok.com/@latvijskoeradio4
https://www.tiktok.com/@piecilv
https://www.tiktok.com/@5breinumi
https://www.tiktok.com/@lrlatgale
https://www.tiktok.com/@ka.labak
https://www.youtube.com/@MuzikalaBanka
https://www.youtube.com/@PieciLV
https://www.youtube.com/@LatvijasRadio
https://www.youtube.com/@dodpiecimaratons
https://www.youtube.com/@LatvijskoeRadio4
https://www.youtube.com/@Latgalesstudija
https://www.youtube.com/@lrpodkasti
https://www.youtube.com/@lr4podkasti
https://www.facebook.com/LatvijasRadio
https://www.facebook.com/LatvijasRadio1
https://www.facebook.com/muzikalabanka
https://www.facebook.com/LatvijasRadio2
https://www.facebook.com/programma.klasika
https://www.facebook.com/LatvijskoeRadio4
https://www.facebook.com/piecilv
https://www.facebook.com/dodpiecimaratons
https://www.facebook.com/radiomazalasitava
https://www.facebook.com/kolnasatalr1
https://www.facebook.com/gimenesstudija
https://www.facebook.com/LRlatgale
https://www.facebook.com/Lieliskaispiecinieks
https://x.com/LatvijasRadio
https://x.com/LRZinas
https://x.com/LatvijasRadio1
https://x.com/LatvijasRadio2
https://x.com/Klasika_LR3
https://x.com/PieciLV
https://x.com/krustpunkta
https://x.com/muzikalabanka
https://x.com/Gimenes_Studija
https://x.com/LRLatgale
https://x.com/LatvijasRadio4
https://www.instagram.com/muzikalabanka
https://www.instagram.com/piecilv
https://www.instagram.com/latvijasradio
https://www.instagram.com/gimenesstudija
https://www.instagram.com/latvijas_radio_4
https://www.instagram.com/lrlatgale
https://www.instagram.com/5breinumi
https://www.instagram.com/ka_labak/
https://www.tiktok.com/@latvijskoeradio4
https://www.tiktok.com/@piecilv
https://www.tiktok.com/@5breinumi
https://www.tiktok.com/@lrlatgale
https://www.tiktok.com/@ka.labak
https://www.youtube.com/@MuzikalaBanka
https://www.youtube.com/@PieciLV
https://www.youtube.com/@LatvijasRadio
https://www.youtube.com/@dodpiecimaratons
https://www.youtube.com/@LatvijskoeRadio4
https://www.youtube.com/@Latgalesstudija
https://www.youtube.com/@lrpodkasti
https://www.youtube.com/@lr4podkasti
https://www.facebook.com/LatvijasRadio
https://www.facebook.com/LatvijasRadio1
https://www.facebook.com/muzikalabanka
https://www.facebook.com/LatvijasRadio2
https://www.facebook.com/programma.klasika
https://www.facebook.com/LatvijskoeRadio4
https://www.facebook.com/piecilv
https://www.facebook.com/dodpiecimaratons
https://www.facebook.com/radiomazalasitava
https://www.facebook.com/kolnasatalr1
https://www.facebook.com/gimenesstudija
https://www.facebook.com/LRlatgale
https://www.facebook.com/Lieliskaispiecinieks
7.2. Newsroom Contact Details
The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.
Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?
YesIs the method for contacting that person or others at the Media Outlet clearly visible to the public?
YesIn what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?
LR receives queries, concerns etc. from the public in multiple ways: in writing (by post, by email, comments on social networks) and by phone and responds accordingly in multiple ways, usually in writing by email.
Response to the public depends on the nature of the query. Public can contact any staff member (journalist, editor, producer, director etc.) directly, and in most cases staff of the particular program will respond to the query.
Applications and complains are registered and reviewed by the editor-in-chief of LR and the director of particular radio station or the News Service. Public can also submit complains on potential violations of Editorial Guidelines of Latvian PSM or Code of Ethics of LR to the Ethics Council of LR. All complaints are reviewed and addressed within one month of receipt.
(If complain is on errors in the content it's addressed as promptly as possible. An application for the retraction of false information is examined within seven days of its receipt.)
Response to the public depends on the nature of the query. Public can contact any staff member (journalist, editor, producer, director etc.) directly, and in most cases staff of the particular program will respond to the query.
Applications and complains are registered and reviewed by the editor-in-chief of LR and the director of particular radio station or the News Service. Public can also submit complains on potential violations of Editorial Guidelines of Latvian PSM or Code of Ethics of LR to the Ethics Council of LR. All complaints are reviewed and addressed within one month of receipt.
(If complain is on errors in the content it's addressed as promptly as possible. An application for the retraction of false information is examined within seven days of its receipt.)
7.3. Customer Service Contact Details
The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.
Does the Media Outlet have a department or a single person who is responsible for customer service?
YesWhat are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?
Members of the public can send their queries or share concerns and feedback by e-mail: radio@latvijasradio.lv, by phone +371 67206722, or by post at Doma laukums 8, Riga, LV - 1505.
All contact information is available at: https://latvijasradio.lsm.lv/lv/par-mums/kontakti/
All contact information is available at: https://latvijasradio.lsm.lv/lv/par-mums/kontakti/