7. Disclosure of Editorial Contact Details
7.1. Social Media
The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.
Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?
YesWhat are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?
https://www.tiktok.com/@gipsytelevision
https://www.youtube.com/c/GipsyTelevision
https://www.instagram.com/gipsy_television/
7.2. Newsroom Contact Details
The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.
Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?
YesIs the method for contacting that person or others at the Media Outlet clearly visible to the public?
YesIn what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?
Communication via Social Platforms: When we receive a question or comment through social platforms, such as Facebook or Instagram, we respond directly on the respective platform. This method allows us to quickly and efficiently address inquiries while also promoting an open dialogue with our community.
Email Communication: If the public sends us questions or concerns via email, we respond through the same communication channel. We strive to reply to every received email as promptly as possible, providing detailed and thoughtful answers to the posed questions.
Our communication principles are based on the tenets of openness, transparency, and mutual respect. We believe that active and positive interaction with the public is crucial for building trust and support for our media output. We commit to being accessible and responsive to the needs and questions of our community through these preferred communication channels.
7.3. Customer Service Contact Details
The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.
Does the Media Outlet have a department or a single person who is responsible for customer service?
YesWhat are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?
Gipsy Television
Osuskeho 6
851 03 Bratislava
Slovak republic
IČO: 42171881
DIČ: 2022856132
E-mail: info@gipsytv.eu gipsy.television@gmail.com
Mobil: +421 902 369 315, +421 905 533 542