11. Responsibility for Content Provided by the General Public
11.1. User Generated Content/Eyewitness News
A Media Outlet shall ensure that the same principles of checking for accuracy, legal, and ethical compliance are applied to journalistic content sourced from the general public (UGC or Eyewitness News content) as with all content it publishes.
Does your Media Outlet publish any content that comes not from staff or freelancers but from external sources such as readers/viewers?
YesDoes your Media Outlet have set structures to ensure the checking of externally sourced material undergoes the same principles as that created entirely by its own journalists?
Yes11.2. Editorial Guidelines for UGC/Eyewitness News
There should be specific categories within the Media Outlet’s Editorial Guidelines for dealing with User Generated Content (UGC) or Eyewitness News and these should be publicly accessible. In relation to this type of content the guidelines shall indicate the verification process to be used, how the content should be published with any labelling required and include guidance on dealing with the content providers in a responsible manner.
Do your Editorial Guidelines also include provisions for externally-submitted material?
YesIf you want to publish additional information, please provide it here.
At L’Orient-Le Jour / L'Orient Today, we welcome contributions from our readers and external writers, providing a platform for diverse voices while ensuring that all content aligns with our editorial standards and ethical principles. Our guidelines for externally submitted content are designed to maintain the integrity, quality, and appropriateness of published material, including contributions from readers, freelancers, and opinion writers.
a. Verification and Moderation Processes
• Reader Submissions (‘Page Courrier’): Content submitted by readers for the “page courrier” section is subject to moderation by a designated editorial staff member. This process ensures that all submissions comply with our ethical principles, avoid defamation, and do not promote hate speech or inappropriate content. Submissions are also edited for clarity, style, and appropriateness before being published.
• Comment Section Moderation: We employ a similar moderation procedure for comments on our website, which appear below each article on the L’Orient-Le Jour website. All comments are reviewed by a dedicated member of staff to ensure that they meet our standards of respectful discourse, free from offensive language, defamation, or other inappropriate behavior. Comments that do not meet these standards are removed or edited as necessary.
• Social Media Moderation: L’Orient-Le Jour implements strict moderation policies on all our social media platforms. Comments and user-generated interactions are regularly monitored to prevent the spread of hate speech, misinformation, or other harmful content. Inappropriate comments are flagged and removed promptly. We use a combination of manual oversight by our social media team and automated tools to detect and manage offensive content, such as hate speech, trolling, or spamming. Automated systems help identify harmful keywords, inappropriate images, and repetitive spam, while manual reviews are conducted for more nuanced cases. Repeat offenders may be blocked or reported to maintain a respectful and constructive online community.
b. Handling Freelance and Opinion Content
• Freelance Pieces and Op-Eds: Articles submitted by freelance writers, including op-ed pieces, are overseen by a senior editor who ensures that the content adheres to both our ethical guidelines and editorial standards. Freelance content is fact-checked, edited for style and accuracy, and scrutinized for potential legal or ethical concerns, such as defamation or plagiarism, before being approved for publication.
• Editorial Review: The senior editor responsible for freelance content assesses whether the piece aligns with L’Orient-Le Jour’s mission and values. If necessary, revisions are requested, and ongoing dialogue with the contributor ensures the piece meets the required standards.
c. Content Labeling and Transparency
• Clear Attribution: All externally submitted content is clearly attributed to its author, whether it is a reader’s submission, a freelance piece, or an opinion column. This transparency allows readers to distinguish between staff-written editorial content and externally contributed material.
• Labeling for Clarity: Reader submissions and freelance pieces are clearly labeled in their respective sections to ensure that audiences understand the origin of the content and its nature.
d. Ethical Treatment of Contributors
• Respect and Collaboration: We treat all contributors with respect and professionalism, maintaining open communication about the editorial process. We ensure that contributors understand the terms under which their content is published, including editorial discretion regarding style, content appropriateness, and revisions.
Protection of Contributor Rights: We ensure that freelance contributors are credited for their work and compensated where applicable. If necessary, we will also respect the anonymity of contributors who request it, particularly in sensitive cases.
Are there Editorial Guidelines dealing with UGC/eyewitness news content?
NoDo they include details on the verification processes to be used for this content?
NoDo they include guidance on the appropriate labelling of such content?
NoDo they include guidance on dealing with the providers of such content in a responsible and ethical manner?
No11.3. Opinion Guidelines
In relation to opinion or comment pieces the guidelines should set clear requirements of the ethical principles expected which may include but is not limited to prohibition of comment due to defamation, privacy, hate speech and harassment. The Media Outlet should make clear its policy on the moderation of such content, whether it is pre or post publication, and its policy on take-down, notice and appeal provisions.
Do your Editorial Guidelines also include provision for ensuring comment material is free from defamation?
YesIf you want to publish additional information, please provide it here.
At L’Orient-Le Jour / L'Orient Today, we welcome contributions from our readers and external writers, providing a platform for diverse voices while ensuring that all content aligns with our editorial standards and ethical principles. Our guidelines for externally submitted content are designed to maintain the integrity, quality, and appropriateness of published material, including contributions from readers, freelancers, and opinion writers.
a. Verification and Moderation Processes
• Reader Submissions (‘Page Courrier’): Content submitted by readers for the “page courrier” section is subject to moderation by a designated editorial staff member. This process ensures that all submissions comply with our ethical principles, avoid defamation, and do not promote hate speech or inappropriate content. Submissions are also edited for clarity, style, and appropriateness before being published.
• Comment Section Moderation: We employ a similar moderation procedure for comments on our website, which appear below each article on the L’Orient-Le Jour website. All comments are reviewed by a dedicated member of staff to ensure that they meet our standards of respectful discourse, free from offensive language, defamation, or other inappropriate behavior. Comments that do not meet these standards are removed or edited as necessary.
• Social Media Moderation: L’Orient-Le Jour implements strict moderation policies on all our social media platforms. Comments and user-generated interactions are regularly monitored to prevent the spread of hate speech, misinformation, or other harmful content. Inappropriate comments are flagged and removed promptly. We use a combination of manual oversight by our social media team and automated tools to detect and manage offensive content, such as hate speech, trolling, or spamming. Automated systems help identify harmful keywords, inappropriate images, and repetitive spam, while manual reviews are conducted for more nuanced cases. Repeat offenders may be blocked or reported to maintain a respectful and constructive online community.
b. Handling Freelance and Opinion Content
• Freelance Pieces and Op-Eds: Articles submitted by freelance writers, including op-ed pieces, are overseen by a senior editor who ensures that the content adheres to both our ethical guidelines and editorial standards. Freelance content is fact-checked, edited for style and accuracy, and scrutinized for potential legal or ethical concerns, such as defamation or plagiarism, before being approved for publication.
• Editorial Review: The senior editor responsible for freelance content assesses whether the piece aligns with L’Orient-Le Jour’s mission and values. If necessary, revisions are requested, and ongoing dialogue with the contributor ensures the piece meets the required standards.
c. Content Labeling and Transparency
• Clear Attribution: All externally submitted content is clearly attributed to its author, whether it is a reader’s submission, a freelance piece, or an opinion column. This transparency allows readers to distinguish between staff-written editorial content and externally contributed material.
• Labeling for Clarity: Reader submissions and freelance pieces are clearly labeled in their respective sections to ensure that audiences understand the origin of the content and its nature.
d. Ethical Treatment of Contributors
• Respect and Collaboration: We treat all contributors with respect and professionalism, maintaining open communication about the editorial process. We ensure that contributors understand the terms under which their content is published, including editorial discretion regarding style, content appropriateness, and revisions.
Protection of Contributor Rights: We ensure that freelance contributors are credited for their work and compensated where applicable. If necessary, we will also respect the anonymity of contributors who request it, particularly in sensitive cases.
Do your Editorial Guidelines also include provision for ensuring comment material is free from invasions of privacy?
YesIf you want to publish additional information, please provide it here.
At L’Orient-Le Jour / L'Orient Today, we welcome contributions from our readers and external writers, providing a platform for diverse voices while ensuring that all content aligns with our editorial standards and ethical principles. Our guidelines for externally submitted content are designed to maintain the integrity, quality, and appropriateness of published material, including contributions from readers, freelancers, and opinion writers.
a. Verification and Moderation Processes
• Reader Submissions (‘Page Courrier’): Content submitted by readers for the “page courrier” section is subject to moderation by a designated editorial staff member. This process ensures that all submissions comply with our ethical principles, avoid defamation, and do not promote hate speech or inappropriate content. Submissions are also edited for clarity, style, and appropriateness before being published.
• Comment Section Moderation: We employ a similar moderation procedure for comments on our website, which appear below each article on the L’Orient-Le Jour website. All comments are reviewed by a dedicated member of staff to ensure that they meet our standards of respectful discourse, free from offensive language, defamation, or other inappropriate behavior. Comments that do not meet these standards are removed or edited as necessary.
• Social Media Moderation: L’Orient-Le Jour implements strict moderation policies on all our social media platforms. Comments and user-generated interactions are regularly monitored to prevent the spread of hate speech, misinformation, or other harmful content. Inappropriate comments are flagged and removed promptly. We use a combination of manual oversight by our social media team and automated tools to detect and manage offensive content, such as hate speech, trolling, or spamming. Automated systems help identify harmful keywords, inappropriate images, and repetitive spam, while manual reviews are conducted for more nuanced cases. Repeat offenders may be blocked or reported to maintain a respectful and constructive online community.
b. Handling Freelance and Opinion Content
• Freelance Pieces and Op-Eds: Articles submitted by freelance writers, including op-ed pieces, are overseen by a senior editor who ensures that the content adheres to both our ethical guidelines and editorial standards. Freelance content is fact-checked, edited for style and accuracy, and scrutinized for potential legal or ethical concerns, such as defamation or plagiarism, before being approved for publication.
• Editorial Review: The senior editor responsible for freelance content assesses whether the piece aligns with L’Orient-Le Jour’s mission and values. If necessary, revisions are requested, and ongoing dialogue with the contributor ensures the piece meets the required standards.
c. Content Labeling and Transparency
• Clear Attribution: All externally submitted content is clearly attributed to its author, whether it is a reader’s submission, a freelance piece, or an opinion column. This transparency allows readers to distinguish between staff-written editorial content and externally contributed material.
• Labeling for Clarity: Reader submissions and freelance pieces are clearly labeled in their respective sections to ensure that audiences understand the origin of the content and its nature.
d. Ethical Treatment of Contributors
• Respect and Collaboration: We treat all contributors with respect and professionalism, maintaining open communication about the editorial process. We ensure that contributors understand the terms under which their content is published, including editorial discretion regarding style, content appropriateness, and revisions.
Protection of Contributor Rights: We ensure that freelance contributors are credited for their work and compensated where applicable. If necessary, we will also respect the anonymity of contributors who request it, particularly in sensitive cases.
Do your Editorial Guidelines also include provision for ensuring comment material is free from hate speech?
YesIf you want to publish additional information, please provide it here.
At L’Orient-Le Jour / L'Orient Today, we welcome contributions from our readers and external writers, providing a platform for diverse voices while ensuring that all content aligns with our editorial standards and ethical principles. Our guidelines for externally submitted content are designed to maintain the integrity, quality, and appropriateness of published material, including contributions from readers, freelancers, and opinion writers.
a. Verification and Moderation Processes
• Reader Submissions (‘Page Courrier’): Content submitted by readers for the “page courrier” section is subject to moderation by a designated editorial staff member. This process ensures that all submissions comply with our ethical principles, avoid defamation, and do not promote hate speech or inappropriate content. Submissions are also edited for clarity, style, and appropriateness before being published.
• Comment Section Moderation: We employ a similar moderation procedure for comments on our website, which appear below each article on the L’Orient-Le Jour website. All comments are reviewed by a dedicated member of staff to ensure that they meet our standards of respectful discourse, free from offensive language, defamation, or other inappropriate behavior. Comments that do not meet these standards are removed or edited as necessary.
• Social Media Moderation: L’Orient-Le Jour implements strict moderation policies on all our social media platforms. Comments and user-generated interactions are regularly monitored to prevent the spread of hate speech, misinformation, or other harmful content. Inappropriate comments are flagged and removed promptly. We use a combination of manual oversight by our social media team and automated tools to detect and manage offensive content, such as hate speech, trolling, or spamming. Automated systems help identify harmful keywords, inappropriate images, and repetitive spam, while manual reviews are conducted for more nuanced cases. Repeat offenders may be blocked or reported to maintain a respectful and constructive online community.
b. Handling Freelance and Opinion Content
• Freelance Pieces and Op-Eds: Articles submitted by freelance writers, including op-ed pieces, are overseen by a senior editor who ensures that the content adheres to both our ethical guidelines and editorial standards. Freelance content is fact-checked, edited for style and accuracy, and scrutinized for potential legal or ethical concerns, such as defamation or plagiarism, before being approved for publication.
• Editorial Review: The senior editor responsible for freelance content assesses whether the piece aligns with L’Orient-Le Jour’s mission and values. If necessary, revisions are requested, and ongoing dialogue with the contributor ensures the piece meets the required standards.
c. Content Labeling and Transparency
• Clear Attribution: All externally submitted content is clearly attributed to its author, whether it is a reader’s submission, a freelance piece, or an opinion column. This transparency allows readers to distinguish between staff-written editorial content and externally contributed material.
• Labeling for Clarity: Reader submissions and freelance pieces are clearly labeled in their respective sections to ensure that audiences understand the origin of the content and its nature.
d. Ethical Treatment of Contributors
• Respect and Collaboration: We treat all contributors with respect and professionalism, maintaining open communication about the editorial process. We ensure that contributors understand the terms under which their content is published, including editorial discretion regarding style, content appropriateness, and revisions.
Protection of Contributor Rights: We ensure that freelance contributors are credited for their work and compensated where applicable. If necessary, we will also respect the anonymity of contributors who request it, particularly in sensitive cases.
Do your Editorial Guidelines also include provision for ensuring comment material is free from harassment?
YesIf you want to publish additional information, please provide it here.
At L’Orient-Le Jour / L'Orient Today, we welcome contributions from our readers and external writers, providing a platform for diverse voices while ensuring that all content aligns with our editorial standards and ethical principles. Our guidelines for externally submitted content are designed to maintain the integrity, quality, and appropriateness of published material, including contributions from readers, freelancers, and opinion writers.
a. Verification and Moderation Processes
• Reader Submissions (‘Page Courrier’): Content submitted by readers for the “page courrier” section is subject to moderation by a designated editorial staff member. This process ensures that all submissions comply with our ethical principles, avoid defamation, and do not promote hate speech or inappropriate content. Submissions are also edited for clarity, style, and appropriateness before being published.
• Comment Section Moderation: We employ a similar moderation procedure for comments on our website, which appear below each article on the L’Orient-Le Jour website. All comments are reviewed by a dedicated member of staff to ensure that they meet our standards of respectful discourse, free from offensive language, defamation, or other inappropriate behavior. Comments that do not meet these standards are removed or edited as necessary.
• Social Media Moderation: L’Orient-Le Jour implements strict moderation policies on all our social media platforms. Comments and user-generated interactions are regularly monitored to prevent the spread of hate speech, misinformation, or other harmful content. Inappropriate comments are flagged and removed promptly. We use a combination of manual oversight by our social media team and automated tools to detect and manage offensive content, such as hate speech, trolling, or spamming. Automated systems help identify harmful keywords, inappropriate images, and repetitive spam, while manual reviews are conducted for more nuanced cases. Repeat offenders may be blocked or reported to maintain a respectful and constructive online community.
b. Handling Freelance and Opinion Content
• Freelance Pieces and Op-Eds: Articles submitted by freelance writers, including op-ed pieces, are overseen by a senior editor who ensures that the content adheres to both our ethical guidelines and editorial standards. Freelance content is fact-checked, edited for style and accuracy, and scrutinized for potential legal or ethical concerns, such as defamation or plagiarism, before being approved for publication.
• Editorial Review: The senior editor responsible for freelance content assesses whether the piece aligns with L’Orient-Le Jour’s mission and values. If necessary, revisions are requested, and ongoing dialogue with the contributor ensures the piece meets the required standards.
c. Content Labeling and Transparency
• Clear Attribution: All externally submitted content is clearly attributed to its author, whether it is a reader’s submission, a freelance piece, or an opinion column. This transparency allows readers to distinguish between staff-written editorial content and externally contributed material.
• Labeling for Clarity: Reader submissions and freelance pieces are clearly labeled in their respective sections to ensure that audiences understand the origin of the content and its nature.
d. Ethical Treatment of Contributors
• Respect and Collaboration: We treat all contributors with respect and professionalism, maintaining open communication about the editorial process. We ensure that contributors understand the terms under which their content is published, including editorial discretion regarding style, content appropriateness, and revisions.
Protection of Contributor Rights: We ensure that freelance contributors are credited for their work and compensated where applicable. If necessary, we will also respect the anonymity of contributors who request it, particularly in sensitive cases.